Refund and return policy.

Premier Sips uk ltd offer a full money back guarantee on all purchases made on our website, but under certain conditions. We invite you to read our full Terms and Conditions which gives you more details, in order to see the condition that applies to your situation, while following the correct procedure.

If you are unhappy with the product that you have purchased from us, please let us know. Our returns and Refund policy gives you 30 days to return or exchange any goods purchased online with a valid receipt. After the 30 day period we cannot offer you a refund or exchange. We encourage customers to inspect the product on delivery.

To be eligible for a refund or exchange, all physical products must be packed and returned together with and manuals and documents. . We will exchange or offer you a refund based on the original method of payment excluding any shipping charges (other than the original shipping costs invoiced)

Once your returned goods are received and inspected, we will send you an email to notify you that we have received your returned goods, we will also inform you if your refund has been approved or refused.

If your refund is approved , your refund will be processed and a credit will automatically applied to your credit card or original payment method with 14 calendar days.

In some cases, only partial refunds are granted

• Products with obvious signs of use.
• Any product returned that is not in its original condition, is damaged or missing parts that are not due to our error.
• Any goods returned more that 30 days after delivery.

If you have any further questions please contact us .